Véronique Keller
NovaCare, Inc. 1992-1999
Physical Therapy Clinical Practice Director, Tallahassee, FL, 1992-1995
· Coordinated all aspects of the Physical Therapy practice and the professional growth/competency of the clinicians within the Florida Panhandle, an 18,000-sq. mi. territory with a population of 3,000,000. Scope of practice: 37 Nursing Home facilities and outpatient clinics with 120 clinicians.
- Developed a "Patient Advocacy Documentation" resource guide with the Occupational and Speech Language Pathology Clinical Practice Directors, which decreased the number of Medicare denial, letters by 20%.
- Led routine and investigative compliance audits within the area and neighboring states to ensure clinician adherence to state regulations for Physical Therapy.
- Provided extensive one on one and group training on wound care, functional maintenance programs and seating and positioning techniques.
- Trained 50 clinicians to meet federal and state OSHA requirements for infection control, creating a healthy work environment.
- Participated in recruiting processes through one-on-one clinical interviews.
- Served as a task force member for the clinical development of the NN+2.0 computer system.
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